Shipping policy

SHIPPING POLICY

Last Updated: [Insert Today's Date]

Thank you for shopping with Mirel Sync. Please review our shipping policy below.

1. ORDER PROCESSING TIME
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays will be processed on the next business day.

2. SHIPPING RATES AND DELIVERY ESTIMATES
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping (US): 3–7 business days
- Expedited Shipping (US): 2–3 business days
- International Shipping: 10–21 business days

Delivery delays can occasionally occur and are beyond our control.

3. SHIPMENT CONFIRMATION AND ORDER TRACKING
You will receive a shipment confirmation email with a tracking number once your order has shipped. Tracking information may take up to 48 hours to become available.

4. INTERNATIONAL SHIPPING
We ship to select international destinations. Customs duties, taxes, and import fees are the responsibility of the customer. We are not responsible for delays caused by customs.

5. LOST, DAMAGED, OR STOLEN PACKAGES
Mirel Sync is not responsible for packages lost, damaged, or stolen after they have been handed over to the carrier. If your package is lost or damaged, please contact the carrier directly. We will assist where possible.

6. INCORRECT SHIPPING ADDRESS
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned to us due to an incorrect address, the customer is responsible for reshipping costs.

7. ORDER CANCELLATIONS
Orders may be cancelled within 12 hours of placement if they have not yet shipped. Please contact us at e59d0l9k5c7e1fa@outlook.com to request a cancellation.

8. CONTACT US
Mirel Sync LLC
676 Berry Ave, Los Altos, CA 94024
Email: e59d0l9k5c7e1fa@outlook.com
Phone: +1 (650) 472-2218